Service Desk & Remote Support/Onsite Engineering

Sometimes, you just want it to work! You're in the middle of a spreadsheet, an important report, or even developing a new piece of software, when your PC or Mac fails. Unable to get on the Internet, can't print, driving you bonkers? No worries! Speak to one of our helpdesk engineers who will either attempt to walk you through fixing the issue over the phone, or (pending connectivity) even remote in to your computer & fix whilst you watch.

All our helpdesk engineers have several years of multi-platform experience, including Windows & OSX. Perhaps you're an IT Sysadmin or IT Manager, and need a little help from a fresh pair of eyes? No worries, you can PAYG, block book pre-paid hour packages or even sign up for a subscription ensuring you get expert-level service, only a call or click away.

Call us today for IT help. LET us show you the way.

We use a range of remote access techniques from our remote support tool, to Teamviewer, and Logmein. We can usually find a way into your computer, its quick, easy, & secure. User initiated too, so we can't access your computer without your involvement, so your privacy's safe!

PAYG IT support from

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Block Book 3 hours of Support

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Individual Problem fix (variable)

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In a Nutshell.....

Leading Edge Technology offer a range of IT & Telephony services for businesses throughout the UK & Europe. These include;

Alongside all the services above, we also offer remote support, PAYG, or why not block book hours of pre-paid support time? It's like having your own IT Manager - great!